Razcrew Privacy Policy

Insync International Pty Ltd, trading as The Razcrew (“Razcrew”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Policy explains how we collect, use, disclose and safeguard your data when you visit razcrew.com or interact with us through our online store, social-media pages, marketing campaigns or customer-service channels.

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Important note – Razcrew is based in Australia but serves a global audience. Accordingly, this Policy is designed to meet:
• Australia’s Privacy Act 1988 (as amended by the 2024 reforms) Norton Rose Fulbright
• the EU/UK General Data Protection Regulation (GDPR) European Data Protection Board
• the US Children’s Online Privacy Protection Rule (COPPA) for visitors under 13 years Federal Register
• the California Consumer Privacy Act (CCPA) where applicable.

Razcrew creates children’s stories, characters and merchandise that help kids process big feelings and everyday adventures. Our registered office is in Tamworth, NSW 2340, Australia. You can reach our Privacy Officer at sniffsandlicks@razcrew.com.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

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• Communicate with you;

• Screen our orders for potential risk or fraud; and 

• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

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We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site. 

We value and respect your privacy and will only share your Personal Information if required to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful required for information we receive, or to otherwise protect our rights.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons

For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by e-mail at sniffsandlicks@razcrew.com